Our mission is to match students with amazing tutors. If you are not 100% satisfied with your match, you don’t pay. Simply give us a call within 24 hours of your session and tell us how we could have done better, and you will not be charged.
Please note our satisfaction guarantee is limited to the first hour of the first session with a new tutor. In our experience, this is enough time for a student to determine if an effective match has been made, and this keeps things fair for both you and your tutor. In addition, our satisfaction guarantee is only limited to the session, not the outcome of the session. Your tutor is your partner in academic success, but the student must follow through on his or her advice to see optimal results.
Every student deserves to work with the perfect tutor - and at TutorNerd, we guarantee it. Either you love your tutor, or you don’t pay. We have helped thousands of students improve their academic performance, and we are totally confident that our tutoring will help you too.